Contact page

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For questions or complaints, please fill in the form below. You can also use this to contact me for wholesale options of my products. I will get back to you as soon as possible. You can also check out our FAQ page for answers on frequently asked questions.

Pupa
Klagerstuin 155
1689 JZ ZWAAG
The Netherlands
06-45 291 465
(Storage area. NOT a visitor address!)

Chamber of commerce number: 69246084.
VAT number: VAT number on request.

Fields marked with a * are mandatory

Complaints

We recommend that you first make your complaints known to us by e-mailing veganartbook@hotmail.com or use the contact form on this page. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. From 15 February 2016, it is also possible for consumers in the EU to register complaints via the European Commission's ODR platform. This ODR platform can be found by clicking here. If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.

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Shopping with a clear conscience! Pupa is a small webshop that sells organic, fair and eco-friendly vegan merchandise, all designed and made with love by Pupa. All of the unique products are made in The Netherlands.

By purchasing, you help support the animals in Pupa's sanctuary.

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